StratCare Partner Program

Your clients run Atlassian. We look after it, under your brand.

StratCare is a managed Atlassian service you can resell to your clients. You keep the client and earn every month. We do the work.

  • ✓A recurring margin every month, on every client
  • ✓No practice to build and no admin to hire
  • ✓Your brand, your paper and your client relationship
  • ✓Mutual non-solicitation, signed before we start
Book a 20 minute call Get the partner pack →
The gap in your accounts

Your clients run Atlassian. Nobody looks after it.

Jira, Jira Service Management and Confluence sit inside your clients' daily operations. When something breaks, they ask you. Today you have no one to send.

01

It drifts

Workflows sprawl, permissions drift and automation breaks. The admin who set it up has moved on.

02

It lands on you

Your client expects their IT partner to have an answer. Saying "we don't do Atlassian" leaves the door open to someone else.

03

A practice is expensive

Hiring, certifying and keeping Atlassian specialists you only need part of the time rarely pays back.

What you offer your clients

A managed Atlassian service, run by an Atlassian Gold Solution Partner

Administration, break-fix with a defined response, regular reviews and reporting. A monthly subscription with a clear scope, not a bank of consultant hours. Four packages, every one built on StratCare Core.

Insurance Policy

For the client who needs someone there just in case

Administration, break-fix with SLA response, platform monitoring, update management and reporting.

Core

Team Extension

For the client whose admin needs an ally

Everything in Insurance Policy, plus proactive reviews, process and automation improvements, workshops and regular technical sessions.

Core + Optimise

Adoption

For the client with low adoption or high turnover

Team Extension plus a monthly or fortnightly enablement cadence for their teams.

Core + Optimise + Enable

Strategic

For the client running multiple initiatives

Team Extension plus roadmap planning and alignment reporting for leadership.

Core + Optimise + Align
It scales with the client

From a 200-user team to a 5,000-user government organisation

StratCare is sized to the environment, so a large client gets the cover it actually needs and you earn on the full value.

Small

Up to 250 users on a single site

Medium

251 to 1,000 users, or several products in heavy use

Large

1,001 to 5,000 users, multiple sites or a large service desk

Enterprise

5,000+ users, Data Center or regulated environments

For larger clients we start with a StratCheck. Our Atlassian Health Check sizes the environment and lists exactly what StratCare will fix, so the client buys the right cover from day one.

Two ways to partner

Resell it, or refer it

Most partners choose this

Resell

StratCare under your brand, for as long as the client stays.

  • Your brandYes. Your client sees you.
  • Client contractYours, on your paper
  • What you earnA margin every month on every client
  • Best forFirms that want to own the client and the recurring revenue
Simple

Refer

Introduce the client and we take it from there.

  • Your brandNo. We contract directly.
  • Client contractStrategenics
  • What you earnA one-off referral fee
  • Best forFirms that would rather not hold the contract
Who does what

You keep the client. We do the work.

You

  • Keep the client relationship
  • Introduce StratCare to clients who run Atlassian
  • Bill the client
  • Decide what reporting reaches the client

Strategenics

  • Run the service end to end
  • Size the client and recommend the right package
  • Onboard the client and deliver to defined service levels
  • Send you a monthly service report for each client

No practice to build. No admin to hire. No fixed cost.

Our commitments to you

  • We never approach your client directly
  • We never sell our own brand into your account
  • We never solicit your people
  • We sign a mutual non-solicitation before anything starts
  • No case study, logo or reference without your written agreement
  • If your client contacts us directly, we refer them back to you
Why Strategenics

A partner your clients will never need to know about

Gold

Atlassian Solution Partner, Brisbane based and delivering across Australia

2 x winner

Atlassian Customer Success Partner of the Year, 2023 and 2024-25

1,000+

Australian Atlassian environments reviewed

Live

StratCare already runs for Queensland government and education customers

How it starts

Start with one client

A 20 minute call

Which of your clients run Atlassian, and who looks after it today.

Pick one client

The one with the most obvious gap is usually the best place to begin.

Size it

A StratCheck for a larger client. Straight onto a package for a smaller one.

Sign and start

A partner agreement, a client order and we take it from there.

Talk to us

Tell us about your clients

We will show you what StratCare would look like for them. No obligation and no pitch deck.

✓Book a 20 minute call with our team
✓Or get the StratCare partner pack by email
✓Prefer to talk now? Call 1300 436 427
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Which model interests you?
What would you like?

We reply within one business day. Your details go to Strategenics only.

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Pick a time for your call

Start with one client

Tell us which of your clients run Atlassian. We will show you what StratCare would look like for them.

Book a 20 minute call Call 1300 436 427
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