Stratcheck
Your Atlassian environment may be costing you more than you think.
Your Atlassian environment
may be costing you
more than you think.
Most Atlassian environments accumulate years of unused configuration, broken automation and fragmented workflows. StratCheck finds what's slowing your team down and tells you exactly what to do about it.
What poor Atlassian health looks like
The signs are usually subtle at first. Then they compound until your team is managing tools instead of using them.
Configuration debt you can't see
Every Jira instance that's been running for a few years has it: hundreds of unused screens, orphaned workflow schemes, duplicate custom fields, and automation rules that no longer fire. Each one adds friction, slows admin work, and erodes trust in the data.
Reporting that nobody trusts
Dashboards cluttered with subtasks and stale filters. Workflows that don't map to how teams actually work. Issues left open for months. When the data is unreliable, leaders stop using it and teams stop maintaining it.
Cost and effort going to waste
Licences allocated without governance, onboarding new people into an inconsistent environment, and admin time spent fighting configuration instead of driving improvement. The cost of unhealthy Atlassian isn't just technical. It's operational.
The numbers from a real Atlassian environment
These are findings from a StratCheck run on a real Atlassian instance with a mature user base. None of this was visible day-to-day. Until we looked.
Findings from a single StratCheck audit. Results vary by environment size and age.
What poor Atlassian health actually costs
Configuration debt doesn't show up on a balance sheet. It shows up in hours wasted, decisions made on bad data, and teams working around tools that should be working for them.
Admin time absorbed by debt
Every unused scheme, orphaned custom field and redundant workflow adds overhead to every admin task. Changes that should take minutes take hours when nobody understands what's connected to what.
Reporting nobody trusts
When subtasks inflate counts, workflows don't map to reality and issue types are inconsistent, dashboards stop being used. Leaders make decisions without data, or pull numbers manually every time.
Staff turnover leaves landmines
When the person who set Jira up leaves, they take the context with them. Boards, dashboards and automation rules owned by departed staff can't be edited. Permissions drift. Config becomes untouchable.
Onboarding takes longer than it should
New staff land in an environment that doesn't make sense. Inconsistent project setups, undocumented workflows and unclear permission structures mean it takes weeks to become productive instead of days.
Automation failing silently
Rules that reference departed users, dead statuses or deleted projects fail without notification. Work stops moving. SLAs are missed. Nobody knows until a customer or manager notices the issue hasn't moved in days.
Licence cost without visibility
Licences allocated to departed staff, contractors and teams who no longer use the tools. Without deliberate governance, Atlassian costs grow with headcount and never shrink when roles change or people leave.
Ten areas across three tiers.
StratCheck covers your full Atlassian stack. The ten areas are delivered across three tiers based on the access you can provide. Start where you are and go deeper as you're ready.
Jira Configuration and Health
Six areas covering configuration debt, data quality, automation and permissions. The fastest way to understand what's holding your Jira back.
+ Jira Service Management
Everything in Tier 1, plus a full review of your service desk portals, intake flows and customer-facing performance.
Full Platform
Complete coverage. All ten areas including licence consumption, Confluence health and your organisation-wide Atlassian footprint.
Workflow simplification and governance
Workflows should reflect real handoff points, not internal micro-steps. We map every active workflow and identify statuses that exist for one project, transitions that lead nowhere, and governance gaps.
Task management and board visibility
Boards that no longer reflect current workflows, filters that haven't been updated in years, and teams with no consistent way to manage work in progress. All identified and fixed.
Reporting and dashboards
We audit every dashboard: gadgets, filters and audience. We identify what's cluttering the numbers, what decisions aren't being supported, and what quick wins are within reach.
Instance hygiene and data integrity
Issues that were never closed, missing resolutions, and data quality gaps that make every report untrustworthy. We surface the volume, the age bands, and the pattern behind them.
Automation health
Failing rules, orphaned logic, and automation referencing departed users or dead statuses. We review every rule and deliver a lean, documented, owned set that actually works.
Access, permissions and configuration stability
Who owns your boards, filters, and dashboards? If a key person left tomorrow, could your team still manage the environment? We audit ownership and identify every configuration bottleneck.
Intake and request management
Is each portal delivering value or generating noise? We walk every request form as a customer would, review traffic, and identify duplication, redundant fields, and triage gaps that let generic requests flood through.
JSM reporting and service desk performance
MTTR, cost per ticket, internal versus external breakdown. We measure how effective the service desk actually is and identify where consistent templates and reporting can make an immediate difference.
Licence consumption & allocation
Are licences allocated to the right people? Is access governed deliberately or granted ad hoc? Licence hygiene controls cost and ensures you're paying for active users, not ghosts.
Permissions, access & knowledge base linkage
Sound permission and group management, and a knowledge base that actually supports your JSM service desk. We check what's missing - not what your SOPs say but what JSM needs to deflect common requests.
Three steps from request to action plan
StratCheck is a structured engagement, not an automated scan. You get findings that are specific to your environment, your team, and your goals.
Tell us about your environment
Complete a short assessment so we understand your products, your team, and the pain points you're already aware of. No credentials needed to get started.
We run the health check
Our consultants analyse your environment across the ten audit areas, using configuration access, data exports and direct conversation with your team where needed.
You get findings and an action plan
A clear report with every finding, its impact, and a prioritised Now / Next / Later action plan. One slide per area, an executive summary, and a concrete next-step plan.
What you walk away with
StratCheck isn't a conversation. It's a structured output you can act on immediately or use to build a business case for deeper investment.
Findings report
Every observation logged with evidence: screenshots, JQL queries, counts, and examples. One finding per row: what was found, why it matters, what to do about it, and how big the effort is.
Prioritised action plan
Findings grouped into Now, Next and Later. Quick wins that can be done in hours alongside structural improvements that need design time. Sized so you know what you're committing to.
Executive summary
A clear narrative for leadership: what was reviewed, the key opportunity themes, and the framing message: refinement and optimisation, not a rebuild. Ready to present as-is.
See what StratCheck finds in your environment
Answer eight short questions about your Atlassian environment. No credentials needed to start. Takes about three minutes. We do the rest.
Start the assessmentPrefer to talk first? Email us and we'll reach out at your pace.
We built StratCheck because we've seen what happens without it
Every Atlassian environment we've worked in has had the same story: great intentions, years of growth, and accumulated debt that nobody had time to address. StratCheck is the structured answer to that problem.
Atlassian Gold Solution Partner
We work inside Atlassian environments every day, across industries, team sizes, and levels of maturity. StratCheck is built on that experience.
Configuration access, not just conversation
We don't assess from the outside. StratCheck requires actual access to your environment so our findings are backed by evidence, not assumptions.
Structured methodology
Ten defined audit areas, a prioritised findings log, and a deliverable format built for both technical teams and executive audiences. No surprises.
Findings that lead somewhere
StratCheck doesn't end with a list of problems. Every finding comes with a recommendation and a size estimate. The roadmap tells you what to do first and why.
No scope creep, no agenda
We agree the scope before we start. We don't analyse areas you haven't approved, and we don't use the health check as a pretext for a sales pitch on work you don't need.
Leads somewhere, not just to a document
If the action plan identifies work worth doing, we'll talk about how to structure it — as a project, a managed service or a series of targeted improvements. Your choice.
Ready to see what StratCheck finds?
Start with a free assessment. No credentials, no commitment, no obligation. Just a clearer picture of your Atlassian environment.
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