Case studies

Discover how our team helped customers across various industries transform their business and succeed in their cloud journey.

Anglicare Tasmania

Anglicare Tasmania is a a not-for-profit organisation providing aged care, acquired injury and community support services across Tasmania. Anglicare Tasmania engaged Strategenics to migrate its Jira and Confluence data for from Server to Cloud, including the migration of associated apps. The project aimed to seamlessly transition to the cloud environment using a “lift and shift” approach for minimal disruption to their high-volume Service Desk.

Through meticulous planning, advanced technical expertise and effective collaboration, Strategenics successfully facilitated Anglicare Tasmania’s Jira and Confluence Server to Cloud migration. By addressing challenges related to user data, app migration, and connectivity, the project achieved its goal of a seamless transition that met the objectives of minimal disruption and increased efficiency in the cloud environment.

This case study demonstrates the importance of investing in technical discovery, collaboration with stakeholders, and proactive issue resolution in achieving successful data and app migrations.

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Gallagher Bassett

Gallagher Bassett needed to migrate its Jira and Confluence data for its US division from Server to Cloud, including the migration of associated apps.

The project successfully tackled user data, app migration, and integration challenges, resulting in a smooth transition that achieved minimal disruption and improved efficiency so Gallagher Basset could continue assisting customers with their insurance claims.

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The Royal Flying Doctor Service of (RFDS) QLD

The RFDS Queensland team’s existing service management platform was no longer serving their needs, and they had to quickly and efficiently move to a new solution in just 4 weeks.

We delivered a comprehensive outcome that ensures their data is stored and accessible from a single source of truth, while standardising their internal processes to substantially improve their overall transparency and efficiency.

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EzeScan

EzeScan sought to maximise their investment and usage of Atlassian’s tech stack, while solving their internal support and development inefficiencies.

We designed and implemented solutions that ensured the EzeScan team no longer have to worry about manual and unnecessary activities, so they can continue to focus on providing great service and developing innovative products for customers.

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The Alpha School System (TASS)

The Alpha School System (TASS) had various systems and domains for customer-facing support and content, but they were limited in functionality and not unified across the platform.

To improve customer experience, a single self-service platform for customers was needed.

We helped TASS configure and roll out the relevant Atlassian products, creating a one-stop shop for all their customers.

Read case study → about The Alpha School System (TASS)

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