Transform Your Enterprise Services with Strategenics:
From Chaos to Business Harmony
Transform your enterprise services from siloed departments to a unified powerhouse.
We orchestrate your service delivery processes to create a seamless experience across Customer Service, HR, Finance, IT, and Operations - turning service chaos into business excellence. Where others see tools, we see your organisation's service evolution.
Get Clear Solutions To Your Business Operations
With A FREE STRATEGIC ASSESSMENT
Get Clear Solutions To Your Business Operations With A FREE STRATEGIC ASSESSMENT
Valued up to $2500
Book your initial 30 minute strategic consultation where we’ll explore together:
- A discussion of your biggest business challenges and desired outcomes
- Whether you qualify for innovation funding or cloud hosting credits (saving you up to $30,000)
- Simple actions you can take right away
Connect with our experts on your personalised strategic assessment which includes:
- A review of how technology could support your growth
- Opportunities you might not have noticed in your current setup
- A clear action plan to help you move forward
Don’t let this quarter pass without making progress. Speak to real people that are trusted by Government and Industry Executives. Book your session with the Strategenics team today
Christopher Peddie
Chris Mills
Ash Pitt
Greg Pointing
Jaime Brian
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Global Atlassian Partner of the Year for Customer Success.
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Atlassian Cloud Specialisation Partner.
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Certified professionals: We are Atlassian-certified experts.
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Data security: Safeguard your users and information.
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Cost optimisation: Maximise savings and value.
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Cutting-edge technology: Stay ahead with the latest solutions.
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Transparent pricing: No hidden costs, competitive rates.
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Scalability: Build solutions that grow with you.
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Human and AI Collaboration with Atlassian Intelligence and Atlassian ROVO.
Why Atlassian
Empowering Teams: Excellence Every Step of the Way
Atlassian is the trusted choice for teams around the globe, providing a suite of powerful tools that empower collaboration, streamline workflows, and drive innovation.
With products like Jira, Confluence, Jira Service Management, and Trello, Atlassian offers solutions tailored to teams of all sizes, from startups to enterprises. These tools are designed to improve productivity, enhance communication, and adapt to evolving business needs. Backed by a commitment to continuous improvement, robust security, and a thriving community, Atlassian helps organisations achieve their goals efficiently and effectively.
Enterprise Service Management is even better with Atlassian. Embedded into Jira Service Management and Confluence is Atlassian Intelligence, with helpful generative AI capabilities.
Atlassian ROVO provides enterprise search, enabling your team to find information faster across all information sources. ROVO also provides AI Agents which are AI team members who collaborate on tasks just like human team mates.
Choose Atlassian to unlock your team’s potential and stay ahead in today’s dynamic business landscape.
Powerful products for every team
Jira
Jira Align
Jira Service Management
Jira Product Discovery
Statuspage
Opsgenie
RovoCollaborate
Confluence
Trello
Atlas
LoomCode, build, and ship
Bitbucket
Sourcetree
Compass
Bamboo
Fisheye
CrucibleIdentity and security
Guard 
Crowd
Strategenic's Atlassian Services
How does Atlassian compare to other products?
Attribute
Pricing Model
Jira Service Management
Transparent, per-agent pricing. No lock-in contracts
Service Now
Complex enterprise pricing. Multi-year contracts required
Cherwell
Complex pricing structure. Annual contracts
BMC Helix
Complex enterprise pricing. Long-term contracts
Starting Price (per agent/ month)
$20
$100+
$80+
$90+
Implementation Time
2-4 weeks
6-12 months
4-6 months
4-8 months
Configuration Complexity
Low - No-code configuration, intuitive interface
High - Requires specialised developers
Medium-High - Technical expertise needed
High - Requires specialised knowledge
Integration with Dev Tools
Native integration with Jira Software, Confluence, Bitbucket
Limited dev tool integration, requires additional configuration
Limited native dev tool integration
Moderate dev tool integration
DevOps Capabilities
Strong native DevOps integration
Limited, requires additional modules
Basic
Moderate
Learning Curve
Gentle - Familiar Atlassian interface
Steep - Requires significant training
Moderate to Steep
Steep - Complex interface
Customisation
Easy drag-and-drop customisation
Complex customisation requiring specialists
Moderate customisation complexity
Complex customisation
Cloud Infrastructure
Modern cloud architecture, automatic updates
Legacy cloud architecture
Mixed cloud/on-prem architecture
Modern cloud architecture
Mobile Experience
Modern, responsive design
Basic mobile functionality
Limited mobile capabilities
Moderate mobile experience
Community Support
Large, active Atlassian community
Vendor-dependent support
Limited community
Moderate community size
Self-Service Portal
Modern, customisable, user-friendly
Complex but comprehensive
Basic functionality
Comprehensive but complex
Marketplace Extensions
1000+ apps and integrations
Limited third-party marketplace
Limited marketplace options
Moderate marketplace options
ITIL Alignment
ITIL-aligned, but flexible for non-ITIL approaches
Strict ITIL enforcement
ITIL-aligned
Strict ITIL alignment
Artificial Intelligence
Market Leading Atlassian Intelligence (Generative AI) with Huam and AI collaboration with ROVO AI Agents and Enterprise Search
AI agents using old AI technology
Legacy approach
Strategenics is Trusted by Industry Leaders
"The Strategenics team went beyond expectations, not only streamlining our processes but providing strategic guidance that revolutionised our workflows."
- Kris Downey, Principal Systems Engineer, Cubic Transportation Systems
"The delivery team at Strategenics were extremely supportive throughout the process. They listened to our needs and provided effective solutions to get us to where we wanted to be, all while being mindful of the deadlines and budget we had for the project. They were responsive to our needs and have set us up for success!"
- Yvette Maloney, Associate Director, University of Notre Dame Australia
FAQs
Why should I choose Strategenics for Atlassian services?
Strategenics is an Atlassian Cloud Specialised Partner with certified professionals, proven expertise, and a values-driven approach. We provide tailored solutions, transparent pricing, and scalable services to meet your specific needs.
What Atlassian tools do you support?
We support the entire Atlassian suite, including Jira Service Management, Atlassian Rovo, Confluence, Bitbucket, Trello, and more. Our team ensures each tool is optimised to enhance your business operations.
Can you help with Atlassian Cloud migrations?
Yes, we specialise in seamless cloud migrations, ensuring your transition to Atlassian Cloud is efficient and minimises downtime while improving scalability and performance.
How do you ensure data security during implementation?
We prioritise data security by implementing industry-leading practices and tools. Our certified professionals ensure your data remains safe throughout the integration and management processes.
What is the cost of your managed services?
Our pricing is transparent and competitive, designed to maximise value for your investment. Costs vary based on the specific services and scope of the project, and we’re happy to provide a customised quote.
How can I get started with Strategenics?
It’s easy! Reach out to our team via the contact form on this page, and we’ll schedule a consultation to discuss your needs and create a tailored plan for your Atlassian journey.