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AWS MSP case studies
Migrate from Cherwell to JSM
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University of Notre Dame
The University of Notre Dame Australia is a national Catholic University with Campuses in Fremantle and Broome in Western Australia, and Sydney in New South Wales. They engaged Strategenics to shift their payroll team “out of the inbox” and into Jira Service Management. The project aimed to a reduce duplication of effort between team members, automate repetitive processes and feed into a larger Enterprise Service Management direction for the University.
There was a desire to go with an MVP (Minimum Viable Product) approach to get this into production over a 6-week period between November and December, 2023.
Through rapid planning, advanced technical expertise and effective collaboration, Strategenics successfully designed and built the new service management portal and trained the payroll team how to use it. By taking the time to understand how the payroll team worked, what they wanted to keep doing and what they wanted to improve on, the project met the team’s objective of increased efficiency and visibility.
This case study demonstrates the importance of discovery, collaboration with stakeholders and the benefits of an MVP approach.
AWS managed services
AWS managed services We’ll help you accelerate, improve, and scale your business transformation with AWS cloud solutions. BOOK A FREE STRATEGY SESSION Why AWS Fueling progress: AWS, Enabling your journey forward AWS empowers businesses to innovate and scale with its comprehensive suite of cloud services. From flexible computing power to advanced analytics and machine learning […]
Atlassian managed services
Atlassian managed services We are your trusted guides in maximising the potential of your Atlassian tools. Our managed services ensure seamless integration, proactive support, and optimal performance, setting you up for unparalleled growth and success. BOOK A FREE STRATEGY SESSION Why Atlassian Empowering you: Atlassian excellence, Every step of the way Atlassian’s suite of tools […]
Strategic planning and advisory
Strategic planning and advisory We offer strategic planning and advisory services that transform visions into actionable strategies to ignite your path to success with precision and clarity. Unlocking opportunities and guiding informed decisions, we’re your compass in navigating the journey to unparalleled growth BOOK A FREE STRATEGY SESSION Why Strategic planning and advisory matter Strategic […]
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