Migrate from Cherwell to JSM

  • Post category:Uncategorised
  • Post published:May 14, 2024
  • Reading time:14 mins read

Whether you're only just embarking on your Atlassian journey, deep in the trenches of scaling your processes, or even somewhere in between — our team of experts will help you find the smartest, fastest, and most efficient way to get you where you need to be.

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University of Notre Dame

  • Post category:Newsroom
  • Post published:April 8, 2024
  • Reading time:10 mins read

The University of Notre Dame Australia is a national Catholic University with Campuses in Fremantle and Broome in Western Australia, and Sydney in New South Wales. They engaged Strategenics to shift their payroll team "out of the inbox" and into Jira Service Management. The project aimed to a reduce duplication of effort between team members, automate repetitive processes and feed into a larger Enterprise Service Management direction for the University. There was a desire to go with an MVP (Minimum Viable Product) approach to get this into production over a 6-week period between November and December, 2023. Through rapid planning, advanced technical expertise and effective collaboration, Strategenics successfully designed and built the new service management portal and trained the payroll team how to use it. By taking the time to understand how the payroll team worked, what they wanted to keep doing and what they wanted to improve on, the project met the team’s objective of increased efficiency and visibility. This case study demonstrates the importance of discovery, collaboration with stakeholders and the benefits of an MVP approach.

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Anglicare Tasmania

  • Post category:Uncategorised
  • Post published:February 12, 2024
  • Reading time:11 mins read

Anglicare Tasmania is a a not-for-profit organisation providing aged care, acquired injury and community support services across Tasmania. Anglicare Tasmania engaged Strategenics to migrate its Jira and Confluence data for from Server to Cloud, including the migration of associated apps. The project aimed to seamlessly transition to the cloud environment using a "lift and shift" approach for minimal disruption to their high-volume Service Desk. Through meticulous planning, advanced technical expertise and effective collaboration, Strategenics successfully facilitated Anglicare Tasmania's Jira and Confluence Server to Cloud migration. By addressing challenges related to user data, app migration, and connectivity, the project achieved its goal of a seamless transition that met the objectives of minimal disruption and increased efficiency in the cloud environment. This case study demonstrates the importance of investing in technical discovery, collaboration with stakeholders, and proactive issue resolution in achieving successful data and app migrations.

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Gallagher Bassett

  • Post category:Uncategorised
  • Post published:September 4, 2023
  • Reading time:7 mins read

Gallagher Bassett needed to migrate its Jira and Confluence data for its US division from Server to Cloud, including the migration of associated apps. The project successfully tackled user data, app migration, and integration challenges, resulting in a smooth transition that achieved minimal disruption and improved efficiency so Gallagher Basset could continue assisting customers with their insurance claims.

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Mastering Agile Project Management: When to Use Epics, Components, and Versions for Improved Team Engagement

Organisations and teams often face numerous challenges when it comes to agile project management. From handling large-scale work to ensuring effective collaboration and tracking progress, the need for efficient solutions…

Continue ReadingMastering Agile Project Management: When to Use Epics, Components, and Versions for Improved Team Engagement