Amazon explored the innovation behind contact centre technology in their AWS Contact Centre Day 2021. Here's what we learned to help you take the next step in customer service excellence.
Truly understanding the benefits of cloud helps deliver a smooth migration experience. Here are 4 major reasons why your business should make the move.
Strategenics is officially recognised as an Advanced Consulting Partner within the AWS Partner Network. Read more.
Are AI and ML technology something we’ll only experience in the distant future? Not at all. In reality, they've become normal aspects of your everyday life, and have been for years. Here’s a look at six different ways you’re already using AI and ML in your daily routines, whether you’ve realised it or not.