With Atlassian phasing out their server offerings and support by 2024 and pumping up their cloud muscle more every day, they’re showing the world how incredibly confident they are in their cloud capability — and how other businesses would do well to jump on board if they haven’t already.
Yet when discussing the effectiveness of cloud with customers, key doubts still arise on occasion about:
- how cloud affects team productivity, and
- how cloud impacts business resilience.
You could address these doubts separately, but we think that they actually go hand-in-hand. Read on to learn 3 major ways cloud takes you from improving team productivity ➜ strengthening your long-term business resilience.
1. Less server tasks for your IT team ➜ More time to deliver valuable outcomes
Let’s first look at your IT team and how cloud affects their productivity.
With on-premise arrangements, your IT team is responsible for server setup, maintenance, handling, security, admin, and incident management. Moving to Atlassian cloud means removing the need for these routines, which doesn’t mean that the team will have less to do — it means you’re freeing them up to focus on more valuable goals that could directly improve your organisation’s output and bottom line without burdensome server management routines getting in the way of those goals.
Security updates, performance updates, scaling and load balancing occur automatically in the cloud, meaning your IT team won’t be wasting time facilitating these changes. As they gain time and mental focus to prioritise business goals, they are more empowered to leverage their technical prowess towards developing strategic process improvements and competitive advantages for your business.
How can they manage such processes in the long term?
Jira Service Management, a modern solution to service management, helps IT teams centrally manage everything from requests to incidents, to assets, to configuration — creating a smooth line of communication between all parties involved. With something this powerful in place, your team can accelerate development work and deliver outcomes faster than ever, keeping your business goals and future milestones on track.
2. Better team collaboration ➜ Stronger overall company culture
Now, let’s broaden our view to understand how cloud helps the rest of your team.
It’s no surprise to anyone that cloud was designed to foster team collaboration, but what is often missed is the fact that cloud enables more powerful cross-functional teamwork — this means your entire organisation (technical and non-technical) can seamlessly collaborate on tasks and projects regardless of their goals, department, device or physical location.
Giving your team the tools to work together encourages transparency (to manage, track and communicate progress on important tasks) and flexibility (to access and deliver their work anytime, anywhere). In today’s world of hybrid work, these are not only a no-brainer, it’s expected.
For instance, Jira Work Management gives your team a clear overall and detailed view of what tasks are being worked on, who’s working on them, and when they are due. With Confluence, your team can openly plan projects, share information and organise knowledge in a single source of truth. In short, these tools give everyone an opportunity to participate and have a voice as they realise their shared objectives.
How does all this impact your long-term business resilience?
Laying the foundation for effective cross-team collaboration breaks down barriers between team members, allowing them to develop more understanding about each other’s work, share helpful resources easily, and feel invested in achieving goals together — ultimately cultivating a strong company culture rooted in respect and unity.
Happy team ➜ happy customers ➜ ensured business longevity.
3. More scalable tech ➜ More sustainable and adaptable business
Lastly, let’s look at the technology itself — you know, that fairly important thing that ties your whole team and business together.
“Business growth” will likely make you think of visible aspects like having more customers, more employees, more offices, and more products and services. But what’s the less visible aspect beneath all that? The engine that drives and supports these growth attributes? Scalable tech.
Trying to expand a business successfully without scalable tech at the core, is like trying to get one chef to cook for 100 additional customers each night without compromising on cost and quality; at some point, either the chef is going to quit, or the kitchen burns down, or a customer leaves you a bad review that goes viral on TikTok.
Jokes aside, the point is that scalable tech grows with your team as and when needed, while maintaining high reliability and security throughout. With scalable tech like Atlassian at the heart of your business, you can look forward to effortlessly adapting to unexpected change, accommodating more data and users as they grow, flexible storage, and ensuring that your team and customers can securely do what they need to do despite the circumstances.
Aside from that, you can also relish the fact that you’ll experience little to no downtimes, regular product updates, enterprise-grade security, and seamless integrations with some of the world’s most popular apps and products from an ever-growing marketplace.
With tech that you can rely on powering your business as it grows, your team can go forth and do what they do best without worrying about what’s happening in the kitchen.
Giving your team a strong foundation to build, manage and deliver their work productively and collaboratively is the most important ingredient to your business resilience. Chat to us about how we can help you achieve this with powerful Atlassian tools and solutions.