The RFDS Queensland team's existing service management platform was no longer serving their needs, and they had to quickly and efficiently move to a new solution in just 4 weeks. We delivered a comprehensive outcome that ensures their data is stored and accessible from a single source of truth, while standardising their internal processes to substantially improve their overall transparency and efficiency.
EzeScan sought to maximise their investment and usage of Atlassian's tech stack, while solving their internal support and development inefficiencies. We designed and implemented solutions that ensured the EzeScan team no longer have to worry about manual and unnecessary activities, so they can continue to focus on providing great service and developing innovative products for customers.
In Q3 2022's release recap, check out quick highlights of what's new this quarter and what we can expect to see next quarter.
Whether you're only just embarking on your Atlassian journey, deep in the trenches of scaling your processes, or even somewhere in between — our team of experts will help you find the smartest, fastest, and most efficient way to get you where you need to be.
It's time to power up your service desk; help users make the most of their service request, and help your team go from request to resolution faster. Join us to learn more about how to set up your own Jira forms and see what agent-side functionality looks like.
A lot of exciting things happen at Atlassian HQ, and we wanted to make sure you weren't missing important product updates and announcements. Watch our new release recap series, covering quick highlights of what's new this quarter and what's coming soon.
Atlassian is phasing out their server offerings and support by 2024, yet doubts still arise on how cloud affects team productivity and how it ultimately impacts long-term business resilience. You could address these doubts separately, but we think that they actually go hand-in-hand.
Did you know you can work across both to seamlessly and more efficiently deliver your customer projects? Join us in this free event to learn how you can combine Jira Service Management and Jira Software using integration and automation tips and tricks to wow your customers.
The Alpha School System (TASS) had various systems and domains for customer-facing support and content, but they were limited in functionality and not unified across the platform. To improve customer experience, a single self-service platform for customers was needed. We helped TASS configure and roll out the relevant Atlassian products, creating a one-stop shop for all their customers.